We are back to despatching orders within 24 hours between Monday and Friday. We are not experiencing any delays in getting your order prepared and shipped although we are still seeing minor delays in the Royal Mail system in some areas.
We know you want your order as fast as possible so we dispatch orders placed before 1pm on the same day. Orders placed after 1pm will be dispatched the following day. All orders are sent via Royal Mail using their large letter or small parcel services in order to provide you with a low priced, reliable service. Deliveries are calculated by weight once a delivery address has been provided.
Typically we can send up to 8 polycotton fat quarters by Royal mail for £1.25 P&P, up to 12 fat quarters for £1.75 and anything above that can be sent 2nd class in a small parcel for between £2.99 and £3.40. Options for delivery are provided at the checkout once the delivery address has been provided. Up to a metre of 140cm wide, 100% cotton can typically be sent for £1.25. For larger orders, there is an option to use registered delivery for extra peace of mind. Orders with a value of £50+ will be delivered free of charge.
DELIVERIES TO EUROPE
We now deliver to many countries across Europe. If you need a delivery to a country in Europe we do not currently ship to, please do let us know as this can normally be added fairly easily.
We understand that buying fabric online can be tricky. We are always available to answer any questions about our fabrics before you buy to help you ensure you are getting the right fabric for your project and we try our absolute hardest to provide as much product information on our website for each fabric. However, every so often an order just won't be quite right and you may wish to return it. Naturally if there is a problem with your order caused by us then we will arrange the return free of charge. If you have paid using a paypal account, you may also qualify for a free return too. Click below for more information.
For any other type of return, we are happy to fully refund you but you will need to stump up the return postage cost yourself.
Our returns address is:
Fabric Love Ltd
Essex CO4 5PB